39 USC 2801 - Definitions

For purposes of this chapter the term
(1) outcome measure refers to an assessment of the results of a program activity compared to its intended purpose;
(2) output measure refers to the tabulation, calculation, or recording of activity or effort and can be expressed in a quantitative or qualitative manner;
(3) performance goal means a target level of performance expressed as a tangible, measurable objective, against which actual achievement shall be compared, including a goal expressed as a quantitative standard, value, or rate;
(4) performance indicator refers to a particular value or characteristic used to measure output or outcome;
(5) program activity means a specific activity related to the mission of the Postal Service; and
(6) program evaluation means an assessment, through objective measurement and systematic analysis, of the manner and extent to which Postal Service programs achieve intended objectives.